Office of the Vice President for Administration and Finance

UPS – FAQs Menu

Address Book, Billing, General Information, Hazardous Materials, International Shipping, Pick Up Service, Rate, Return Service, Shipping, Supplies, Tracking Shipments, Contacts.

UPS – Important Contacts

Who is my contact for ICVS assistance?
Contact the WVU-ICVS Administrator, Shaun Moyers, 304.293.5712, email: shaun.moyers@mail.wvu.edu


Who is my contact for UPS questions?
Contact the UPS Preferred Customer Support Team (800.377.4877)
Who is my contact for loss or damage questions?
Contact the UPS Preferred Customer Support Team (800.377.4877)
Who is my contact for credit questions?
Contact the UPS Preferred Customer Support Team (800.377.4877)
Who is my contact for International questions?
Contact the UPS International Customer Support Team (800.782.7892)
Who is my contact for Hazardous Materials questions?
Contact the UPS Hazardous Materials Help Desk (800.554.9964)
Who is my contact to arrange Hazardous Materials shipping?
Contact the WVU-ICVS Administrator, Shaun Moyers, 304.293.5712, email: shaun.moyers@mail.wvu.edu